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Help Desk-99 4.0.165
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File Size: 4.9 Mb

Help Desk-99 4.0.165

Released:2006-10-05
Last Updated:2007-07-13
License:$180.00
Publisher:Leigh Business Enterprises Ltd.
Language:English
Platform:Windows
Requirements:25 MB Hard disk space, Javascript enabled browser
Install:Install and Uninstall
Downloads:36
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Publisher's Description:

Help Desk-99 - Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose Help Desk-99 is they found it very easy to understand. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.

Latest Changes:

Bug fixes,new features

User License Agreement:

Licence

If you agree to these terms and conditions, LEIGH BUSINESS ENTERPRISES LTD grants to

you a non-exclusive licence to use the accompanying software (the "Software") and

documentation whether printed or electronic (the "Documentation") during a Trial Period as

determined by the Software and thereafter once the appropriate licence fee has been paid to

Show Full License

Licence

If you agree to these terms and conditions, LEIGH BUSINESS ENTERPRISES LTD grants to

you a non-exclusive licence to use the accompanying software (the "Software") and

documentation whether printed or electronic (the "Documentation") during a Trial Period as

determined by the Software and thereafter once the appropriate licence fee has been paid to

LEIGH BUSINESS ENTERPRISES LTD.. The Software and Documentation are referred to in

this Agreement as the "Licensed Materials."

Ownership

The Licensed Materials are the sole and exclusive property of LEIGH BUSINESS

ENTERPRISES LTD.. By applying the licence fee and receiving the registered version you do

not become the owner of the Licensed Materials, but are entitled solely to use the Licensed

Materials according to the terms of this Agreement.

Licence.

The licence granted to you by LEIGH BUSINESS ENTERPRISES LTD. in this Agreement

authorises you to use the Software for the specified number of concurrent users (where

applicable). Once the Trial Period has expired this agreement terminates unless you

purchase the appropriate licence fee from LEIGH BUSINESS ENTERPRISES LTD.

YOU MAY NOT USE, COPY, OR MODIFY THE LICENSED MATERIALS, IN WHOLE OR IN

PART, EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT

Term

This Agreement is effective from the date of installation. This Agreement may be terminated by

you at any time by destroying the Licensed Materials, together with any copies, modifications

and merged portions in any form. It will also terminate automatically if you fail to comply with

any term or condition of this Agreement.

Restrictions on Transfer

You may permanently transfer the Software to any other party if the other party agrees to the

terms and conditions of this Agreement, and you transfer all copies of the Licensed Materials to

that party or destroy those not transferred. By such transfer you terminate the licence granted

to you in this Agreement. You may not sublicense, assign, share, rent, lease or otherwise

transfer your right to use the Licensed Materials, nor any other rights granted to you under this

Agreement.

Restrictions against copying or modifying the Licensed Materials

The licensed Materials are copyrighted by LEIGH BUSINESS ENTERPRISES LTD.. Except as

expressly permitted in this Agreement, you may not copy or otherwise reproduce the Licensed

Materials. In no event does the limited copying or reproduction permitted in this Agreement

include the right to decompile, disassemble, or electronically transfer the Software, or to

translate the Software into another computer language.

You agree to include the copyright notice set forth in the label of the media embodying the

software on any copy of the Software in any form, in whole or in part, or if any modification of the

Software or any updated work containing the Software or any Part thereof. You also agree not to

remove any existing copyright notice from any of the Licensed Materials.

Protection and Security

You agree to use your best efforts and take all reasonable steps to safeguard the Licensed

Materials to ensure that no unauthorised person has access to them and that non authorised

copy, publication, disclosure or distribution of any of the Licensed Materials is made. You

acknowledge that the Licensed Material contain valuable confidential information and trade

secrets and that unauthorised use and copying are harmful to LEIGH BUSINESS

ENTERPRISES LTD., and that you have the confidential obligation on such valuable information

and trade secrets.

Limited Warranty

LEIGH BUSINESS ENTERPRISES LTD. warrants that the media on which the Software is

recorded will be free from defects in workmanship and materials for a period of 90 days from the

date of payment of the licence fee. If the media and dated proof of purchase are returned to

LEIGH BUSINESS ENTERPRISES LTD. within 90 days of the date of payment of the licence

fee, and if LEIGH BUSINESS ENTERPRISES LTD. determines the media to be defective and

provided the media was not subject to misuse, abuse or use in defective equipment LEIGH

BUSINESS ENTERPRISES LTD. will, at its option, (1) replace the media, or (2) refund the

licence fee paid by you, upon your return to LEIGH BUSINESS ENTERPRISES LTD. of all of

the Licensed Materials , including all copies of any portions thereof , and dated proof of payment

of the licence fee. All implied warranties on the media, including implied warranties of

merchantability and fitness for a particular purpose, are limited to the duration of the express

warranty set forth above.

In no event will LEIGH BUSINESS ENTERPRISES LTD. or any other party who has been

involved in the creation, production, or delivery of the Licensed Materials be liable for special,

direct, indirect, or consequential damages, including loss of profits, or inability to use the

Licensed Materials, even if LEIGH BUSINESS ENTERPRISES LTD. has been advised of the

possibility of such damages. In no event shall LEIGH BUSINESS ENTERPRISES LTD.'s liability

for any damages or loss to you or any other party exceed the licence fees paid for the Licensed

Materials.

General

If any provision or portion of a provision of this Agreement is determined to be invalid under any

applicable law, it shall be deemed omitted and the remaining provisions and partial provisions of

this Agreement shall continue in full force and effect.

This Agreement constitutes the entire Agreement between the parties with respect to the

subject matter hereof, and all prior Agreements, representations, statements and undertakings

are hereby expressly cancelled.

Screenshot:

Easy to use helpdesk softwa - sensibly priced

QA Report:

Help Desk-99 Antivirus Report
Virus Scanning Report

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File Size: 4.9 Mb



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